Procedures and Theory for Administrative Professionals or Leadership in Organizations

Procedures and Theory for Administrative Professionals (with CD-ROM)

Author: Patsy Fulton Calkins

This new edition of Procedures for the Office Professional is designed to prepare the adminstrative professional to fulfill a challenging role in today's workplace. Employees must be able to adjust to a diversified workforce with emerging technologies and be prepared to function in an expanding and global marketplace. This book equips users to better handle these changes by providing instruction and activities directed toward technology, communication and human relations. With emphasis on creative thinking and lifelong learning, this book provides users with opportunities for unique solutions and ideas.

Table of Contents:

1. The Workplace--Constantly Changing
2. Anger, Stress, and Time Management
3. Ethical Behavior
4. Workplace Environment and Team
5. The Communication Process
6. Written Communication
7. Presentation Skills
8. Telecommunications
9. Workplace Mail
10. Computer Hardware
11. Computer Software
12. Reprographics
13. Telework
14. Filing Rules and Procedures
15. Records Technology
16. Financial Documents
17. Effective Meetings and Conferences
18. Travel Arrangements
19. Job Application
20. Leadership

Go to: Month of Meals or Its All Good Hair

Leadership in Organizations

Author: Ann A Cooper

Finally information that explains proper social manners for every type of business situation. The Professional Development Series is designed to guide and teach both professionals and students the social skills necessary to compete and succeed in today's global environment.Covering such topics as Team Dynamics, Leadership in Organizations, Career Planning and Networking and Business Etiquette and Protocol, these short, comprehensive books will provide the reader immediate "know-how" to feel comfortable in any type of professional situation. Available by themselves or in bundles, these will prove to be a must have for every business person. Leadership in Organizations addresses the characteristics of good leadership, the professional image of a leader, the leader as a communicator, the leader as a supervisor, the leader in personnel management and the ethics of a leader.